My family just moved after over 70 years of being on the farm moved to town. Taylor's were just awesome. From the moment we got in touch to the moment the last item was in the house there guys did such a professional job . Jacob and Toney are so good not cowboys just genuine men looking af th ser peoples iteams and household goods like there own . Thank you so much guys and Taylor's Toowoomba. Thank you so much for making it a smooth move .
Contracted packing and removal, possibly one of the worst Ive experienced so far. Highly unprofessional from start to finish. Was phoned by the company and asked to extend the number of days for removal, despite what had been agreed with third party. Staff were arguing all day about appropriate packing methods, did not take responsibility for damaged goods or house. Constantly left front door open despite having required packing materials inside, therefore a security risk, also set the dog free. Advised staff of original packaging for items, which they said they preferred to use, although they did not use the original packaging, they put empty original packaging on the truck, and instead packed items in other boxes and not with their power cables. If an item has a power cable it would be good if they were packed together, alternatively a specific box just for power cables. Many power cables are now missing. Most boxes labelled as linen, spelled incorrectly and most often did not contain linen. Many times staff were given information that they asked asked for, but preferred not to listen to my responses and would immediately redirect the same questions to my husband who would give them the exact same response. Staff have zero respect for women. Staff need much better training, communication skills, common sense and intelligence. Having moved at least once a year for 20 years, packing and removing my own things each and every time with no breakages or damage to property, and in less time, this experience was extremely disappointing. If it wasnt for a third party contract, I wouldnt have used this company, and certainly wouldnt choose to use them even without a contract after this experience.
Used Taylor's to move from Toowoomba to Mackay and I couldn't be happier as a customer. From the first call to Peter the whole experience was easy and enjoyable. Would give more stars if I could. Thank you.
I am impressed with the care, professionalism and attention to detail displayed by the team at Taylor's Removals and Chess Moving from start to finish. Peter and the team were extremely accommodating to our needs, offered competitive pricing. We will definitely be using their services again when the time comes.
Used Taylors to move from Hampton to Toowoomba. They arrived early, were courteous and polite and quick. All my items were treated with the utmost care. When we arrived at the new place they went above and beyond to ensure we had everything where we wanted it and no damage to the house or property. I can not recommend them enough. Good on you Bart, Lee and Aaron.
Taylor’s Removals is an Australian Storage based in Toowoomba, Queensland. Taylor’s Removals is located at 131 North St, Toowoomba City QLD 4350, Australia.
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